Annoor Technologies LLC ("Annoor," "we," "us," or "our") operates the website annoortech.com (the "Site") and provides customer service, ordering, and related communications to our customers. This Privacy Policy explains how we collect, use, and protect your personal information, including information related to SMS text messaging communications.
By using our Site, placing an order, or communicating with us by phone or text message, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
- Contact information: name, phone number, email address, shipping and billing address
- Order information: products ordered, order number, payment status
- Communications data: records of phone calls, text messages, and customer service interactions
- Technical information: IP address, browser type, and device information collected automatically when you visit our Site
2. How We Collect Information
We collect information when you:
- Call our customer service line to place an order
- Provide verbal consent during a phone call to receive a text message
- Complete a checkout or payment process through a link we send you
- Browse or interact with our Site
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send you a one-time SMS message containing a secure checkout link to complete payment for an order you placed by phone
- Provide customer service and respond to inquiries
- Maintain records required for business, accounting, and legal purposes
- Improve our Site and services
4. SMS/Text Messaging Communications
If you provide verbal consent during a phone call with our customer service team, we will send you a one-time automated text message containing a secure link to complete payment for your order. We do not send promotional, marketing, or recurring messages under this program.
No mobile information or SMS opt-in consent obtained through this program will be shared with any third parties or affiliates for marketing or promotional purposes. This information is used solely to facilitate the completion of your order.
Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. You may request help by replying HELP. Message frequency: one message per order.
5. How We Share Your Information
We do not sell, rent, or share your personal information, including your phone number or SMS consent, with third parties or affiliates for their marketing or promotional purposes.
We may share information with:
- Service providers who help us operate our business (e.g., payment processors such as Shopify, shipping carriers), solely to complete your order
- Legal authorities, if required by law, regulation, or legal process
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of text message communications at any time by replying STOP
To exercise any of these rights, contact us using the information below.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure.
9. Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Annoor Technologies LLC
Website: annoortech.com
Email: info@annoor.biz
Phone: 651-808-7448
This Privacy Policy was last updated on July 3, 2026.